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Skip Navigation LinksHome > Online Services > Online Banking > Online Banking help > Open an Account online
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Online Banking help

  • Add a New Payee
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  • FAQ

Open an Account

  • Learn How
  • FAQ

If you already have a National Bank Everyday or Savings account, you can request to open a new account via Online Banking.

Follow our simple step-by-step guide to opening an account or  print this guide and read it later.

Step 1 Getting started

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When you log in to Online Banking you’ll arrive at a page showing your account balances. From the options at the top of the page click the Apply & Open menu and select New Account Request.

Learn How Step 1
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Step 2 Enter new account details

You'll arrive at the New Account Request screen where all of your accounts will be listed.

1

Select the base account for the new account you want to create from the drop-down menu.

2

Next, select the type of account you want to create. By clicking on each account name you can learn about its features and benefits. Once you know the type of account you want, select it by clicking in the small circle next to it.

3

Select the type of account access you want, whether you want a cheque book and if you want the new account loaded onto one of your EFTPOS or credit cards.

4

Once you're happy with the details you have entered click Next.

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Step 3 Confirm the details of your new account

On the New Account Request Confirmation screen you can check that you've entered the right details for your new account.

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First you need to read our Personal Banking Terms and Conditions by clicking on the link.

2

Confirm that you have read the terms and conditions by clicking in the tick box.

3

When you're sure all the details are correct and you've ticked the terms and conditions box click Confirm & request.

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Step 4 Get confirmation

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All done! Your request for a new account has been sent to the bank and we'll let you know when your request has been processed. This will take approximately two working days. Now you can make another transaction, check your account balances, or log off if you're finished.

Now you've seen how simple it is, have a go at learning how to set up a New Bill Payment or create an Automatic Payment.

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Next
  • Can I open an account in Online Banking?
  • What type of account can I open with Online Banking?
  • How soon will my new account be available?
  • Can I apply for a Visa Debit card in Online Banking?

Can I open an account in Online Banking?

Yes, you can request to open a new everyday banking or savings account in Online Banking by selecting 'New Account Request' from the Apply & Open menu.

You can request for your new account to be added to your Cashpoint card, so you can access it with EFTPOS or an ATM. You can also request a cheque book for your new everyday banking account.

What type of account can I open with Online Banking?

You can select a new account from our range of everyday banking accounts or savings accounts.

How soon will my new account be available?

You will receive confirmation and your new account details via a Bank Mail message in Online Banking. Your new account will also be displayed on the Account Balances screen of your Online Banking.

Can I apply for a Visa Debit card in Online Banking?

Yes, you can by selecting the ‘Find out more’ button from the Apply and Open menu. Once in the Find out more menu you can select Visa Debit Card Request.

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